- A. Why am I being issued a Bankard MasterCard?
- B. What are the benefits of having a Bankard MasterCard?
- C. What are the important changes in my account that I need to remember?
- D. What happens if I already have a Bankard MasterCard?
- E. Can I still continue using my Bankard MF1 after I receive my new Bankard MasterCard?
- F. Will my Bankard MF1 extension/supplementary cardholder/s be given the New Bankard MasterCard as well?
- G. Now that my card is already internationally accepted, will I be billed for higher membership fees?
- H. I was just billed recently for my renewal fee, will I be billed again?
- I. Will my statement date and payment due date remain the same?
- J. Will I be receiving two different statements of account (SOA)?
- K. Which SOA will I use in paying my Bankard MF1 bills?
- L. What happens to my Advance Payment Deposit (APD)?
- M. Is the system of computation of charges and minimum payment due the same as before?
Upgrade of Bankard MF1 Executive/Presidential to the New Bankard MasterCard Executive/Presidential
A. Why am I being issued a Bankard MasterCard?
Your New Bankard MasterCard is meant to replace your local Bankard MF1 in our effort to continuously provide you with better card payment services. All outstanding balance and incoming transactions from your old Bankard MF1 will be transferred to your New Bankard MasterCard account.
B. What are the benefits of having a Bankard MasterCard?
With your New Bankard MasterCard, you will enjoy world-class card features such as the following:
LOCAL AND INTERNATIONAL ACCEPTANCE
Your Bankard MasterCard can be used in over 20 million acceptance locations in 275 countries and territories, just look for the MasterCard logo.PAY EASY PLAN (PEP)
The best in payment flexibility! You can charge in various currencies abroad and pay in pesos when you get back home. Plus, you have the option to pay the minimum of 1/20 of your total outstanding balance or P500 whichever is higher.CASH ADVANCE
Avail yourself of cash advances up to 50% of your credit limit at more than 529,000 MasterCard/Cirrus ATMs across the US and in more than 100 countries and territories worldwide. Your pre-issued PIN will be mailed to you separately.CUSTOMER SERVICE TOLL-FREE NUMBERS
Call Bankard anywhere from over 20 countries. Just dial +8000-BANKARD (where "+" is the country access code). When in the Philippines, call us at 1-800-10-BANKARD (outside Metro Manila, using PLDT DDD facility). Within Metro Manila, call Bankard at 634-6644.BANKARD AIRMILES
Your unique air-mileage program that gives you huge price-offs, even up to 100% on your plane ticket from the airline of your choice. For a minimal annual fee of P1,000 you earn one (1) airmile for every P2 charged to your New Bankard MasterCard.BANKARD TRAVEL SERVICES
Bankard's in-house travel consultant. It provides a full range of travel services. Cardholders are given special rates and without any surcharges. Just call 887-2102 or 845-1285.SOA VIEWING ON THE NET/FAX-ON-DEMAND
Access your Statement of Account (SOA) anytime, anywhere in the world. To view your SOA on the NET, log on to www.bankard.com. To get your SOA by Fax-On-Demand, just call Bankard Phone Center at 634-6644.VAST PAYMENT NETWORK
You can pay your bills at any RCBC or Equitable-PCIBank branches. You can also pay anytime at any BancNet ATM nationwide.ADVANCE PAYMENT DEPOSIT (APD)
Pay more than your balance due and for a minimum excess payment of P50,000, you will earn APD peso points higher than prevailing market rates. You also don't have to worry if you forget to pay your New Bankard MasterCard billing on due date, your APD will be automatically applied to your Total Amount Due.
Your APD is refundable anytime in the form of a check or fund transfer to your RCBC or Equitable-PCIBank account. The refund can be processed 24 hours from receipt of request. The peso points earned, however, cannot be refunded but is applied as payment to your credit purchases. For more details, please call 634-6644.
BASIC CARD INFORMATION
C. What are the important changes in my account that I need to remember?
We tried to make the card upgrade as simple as possible to make it easier for you. To give you a bird's-eye view, here are the basic information that you need to know:
Card Number - in compliance with MasterCard account standards, you will be issued a NEW 16-digit MasterCard account number
Statement Date/Payment Due Date - your statement cut-off date will still be the same because we value your convenience. Payment due date of your PEP minimum or full outstanding balance is 21 days after.
Credit Limit - you will still enjoy the same credit limit with your New Bankard MasterCard.
CARD ISSUANCE
D. What happens if I already have a Bankard MasterCard?
You can maintain both cards and this means you can enjoy two separate credit limits! That is simply having an extended cash flow that will allow you to live the kind of lifestyle you deserve without fear of using up your available limit.
E. Can I still continue using my Bankard MF1 after I receive my new Bankard MasterCard?
We encourage you to start using your New Bankard MasterCard as soon as you receive it. For added security, please cut your old Bankard MF1 as well as any extension/supplementary card/s (if any) you may own before disposing them.
EXTENSION/SUPPLEMENTARY CARDS
F. Will my Bankard MF1 extension/supplementary cardholder/s be given the New Bankard MasterCard as well?
Yes. Your extension/supplementary cardholder/s will also enjoy the international card payment acceptance of the New Bankard MasterCard. Should you wish to extend your credit privileges to other family members who are at least 13 years old and above, you may still apply for an additional extension/supplementary card/s. Just call 634-6644 to request for an Extension/Supplementary Card Application Form.
FEES
G. Now that my card is already internationally accepted, will I be billed for higher membership fees?
Absolutely NO change in membership fees! Existing Membership Fees* apply, as follows:
Bankard MasterCard Executive
Principal P1,500 Extension/Supplementary P750
Bankard MasterCard Presidential
Principal 2,500 Extension/Supplementary 1,500
*subject to change upon prior notice
H. I was just billed recently for my renewal fee, will I be billed again?
No. Your card membership history (tenure/renewal month) remains the same. We are merely replacing your card but your renewal fees will be billed the same time that your Bankard MF1 gets billed.
STATEMENT OF ACCOUNT AND PAYMENT OF DUES
I. Will my statement date and payment due date remain the same?
Your current statement date will still be the same. Payment due date is 21 days after.
J. Will I be receiving two different statements of account (SOA)?
No. After the upgrade of your Bankard MF1 to the New Bankard MasterCard, our system will automatically generate the New Bankard MasterCard SOA reflecting the outstanding balance transferred from your old Bankard MF1. Any incoming transactions (billings and payments) using your Bankard MF1 will also be posted to your New Bankard MasterCard account. Hence, you will only receive one consolidated SOA.
K. Which SOA will I use in paying my Bankard MF1 bills?
As soon as you receive your New Bankard MasterCard SOA reflecting the transfer of balance from your Bankard MF1 account, please use your New Bankard MasterCard SOA in settling your Full/PEP amount due. Meantime, you may still use your Bankard MF1 SOA in paying your bills until you receive your New Bankard MasterCard SOA - just visit any RCBC or Equitable PCIBank branch nationwide.
L. What happens to my Advance Payment Deposit (APD)?
The upgrade of your card will not in any way affect your APD. As stated earlier, you will receive a new SOA reflecting all outstanding balance, billings and payments transferred from your old Bankard MF1 account. Your APD will continue to earn the applicable peso points based on prevailing interest rate.
M. Is the system of computation of charges and minimum payment due the same as before?
YES.
